Our core values have been with us from the start; they are themes that we’ve embedded throughout our services to ensure an equal and exceptional experience is provided to all our customers, every time. Our client base is varied, with many different types of businesses selecting us to assist with their projects and here’s why…
We’ll provide you with a great service at a price you’ll be more than happy with. We pride ourselves on delivering services that exceed expectations, combined with good value for money. We continually price check to ensure our prices are competitive and that any additional savings we make are passed onto you.
Customer service has always been a top priority for us. We believe that ensuring a first-class service is delivered each and every time is what brings our customers back to us year after year. Our FEEFO Platinum Trusted Service award, which recognises businesses for delivering exceptional experiences, as rated by real customers, speaks for itself.
We’re known for our reliability; both domestic and commercial customers can rest assured that the service you’ve employed us to do will be delivered when expected, without fuss. If circumstances out of our control cause delay, we will always keep you in the loop and do all we can to ensure your needs are met.
We may not always be the cheapest option but we’re always competitively priced in all we do. With us, you’re getting the entire package – a first-class service and top-rate products all delivered by a quality, well-maintained fleet.
When utilising our services, we’ll stay in touch every step of the way. We’ll confirm your order with receipt of payment, provide any additional information you may need and remind you the day before delivery day that we’ll be with you shortly.
Our friendly staff will do all they can to ensure your experience with TJ is everything you expect and more. They’re experts at what they do, whether that’s answering your initial enquiries, carrying out seamless skip deliveries, coordinating commercial waste contracts or providing first-class haulage services. Whichever TJ service you’re utilising, you’ll be in good hands.
Not all haulage and waste management companies maintain their fleet as well as we do. Our vehicles are our crowning glory and we take great care in ensuring every aspect of our fleet is immaculate. We run a continuous renewal scheme which means that no vehicle is more than five years old and each one is well-maintained to ensure safety and reliability. Our drivers conduct daily safety checks with any issues being reported immediately.
We also have a full-time welder on staff whose job it is to continually survey our large collection of skips to make sure they are in the best condition possible. Routine maintenance is carried out on all our skips, with ad-hoc repairs undertaken as and when needed so they are always safe and looking their best.
Everything we do is driven by quality, from the customer service we provide and the vehicles we use to the aggregates we supply and the jobs we complete on your behalf. We’re a reputable company and this is evident in the products and services we provide our customers with.
We take health and safety very seriously. We have a dedicated compliance department to ensure safety standards are met, always. To name just a few of the safety measures we employ:
We provide full PPE to all site operatives and drivers to ensure personal safety at all times
Our site staff receive extensive training on the equipment and procedures required within their roles
Our drivers undergo regular training to keep their knowledge and skills up-to-date
Our vehicles are equipped with state-of-the-art safety features such as a 6-point CCTV system, audible left turn warning, front and rear strobes and side scanner sensors